Privacy Policy

At SEDAR Global, we care about your privacy and want you to feel comfortable with how we handle your personal information. This policy explains what data we collect, why we collect it, and how we use it. We also tell you how you can control the data we collect from you.

 

Information We Collect

When you visit our website or interact with us, we may collect different kinds of information to provide you with a better experience:

  • Personal Information: If you choose to provide it, we may collect details like your name, email address, phone number, and other contact details when you interact with us (for example, when you fill out forms or subscribe to our services).
  • Website Usage: We collect information about how you use our website. This includes data like the pages you visit, how long you spend on each page, and any links you click. This helps us improve your experience on our site.
  • Cookies: Like most websites, we use cookies to track your activity on our website. Cookies help us understand how you use our site and allow us to offer a more personalized experience. You can always change your cookie settings in your browser if you prefer not to allow this.

 

How We Use Your Information

The information we collect is mainly used to:

  • Provide and improve our products and services
  • Respond to your inquiries or requests
  • Personalize your experience with us
  • Improve our website and how it works
  • Keep in touch with you (if you’ve opted in to receive communications from us)

We promise that your information will only be used for these purposes and will not be sold to third parties.

 

Sharing Your Information

We may share your personal information in limited circumstances, such as:

  • With service providers: We work with trusted third-party companies to help us operate our business. These companies may access your information but only to perform tasks on our behalf (like managing our website or sending newsletters). They are bound by strict privacy rules.
  • If required by law: If necessary, we may disclose your information to comply with legal obligations or to protect our rights.

 

Your Privacy Rights

You have the right to access, update, or delete your personal information at any time. Just get in touch with us using the contact details at the bottom of this page, and we’ll be happy to assist you.

 

WhatsApp Business Data Collection and Processing

When you reach out to us through our WhatsApp Business account, we collect certain data to help us provide you with a better service. Here's what we collect:

  • Phone Numbers: We collect your phone number when you send us a message on WhatsApp.
  • Message Metadata: While the content of your messages stays private, we collect data like the time and date of your messages, whether they’ve been delivered and read, and some basic information about your device.
  • Interaction Data: We keep track of how you interact with our WhatsApp Business account to understand your needs better and improve our services.

Please note that your WhatsApp interactions with us might be processed and stored on Facebook’s servers because WhatsApp is part of Meta Platforms. This means that:

  • Data Processing by Facebook: Your phone number, message details (but not the content of your messages), and other related data may be processed by Facebook.
  • Sharing with Third-Party Providers: Sometimes, we may need to share your WhatsApp communications with trusted third parties who help us manage our business communications. Rest assured, we do this only when necessary and always under strict privacy agreements.

 

Keeping Your Data Safe

We take your privacy seriously and have strong security measures in place to protect your data from being accessed by anyone who shouldn’t. However, if you ever have concerns about how we handle your personal information, feel free to contact us.

 

Updates to This Policy

We may occasionally update this policy to reflect changes in our practices or services. 

 

Contact Us

If you have any questions or concerns about our privacy practices or this policy, please reach out to us at:

  • Email: wecare@sedarglobal.com
  • Phone: +971 4 123 4567

For your inspired requirements.

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