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Delivery Policy

THROUGHOUT THIS WEBSITE, THE TERMS “US”, “WE” AND/OR “OUR” SHALL REFER TO SEDAR, SEDAR GLOBAL, ITS AFFILIATES AND SUBSIDIARIES.
 

Return Policy
 

We’d like you to be happy with everything you purchase from us. As all of our blinds and shades are custom made, we cannot offer a refund or exchange (remake) unless a product is defective, as per our sole determination.
 

<ul>
 <li>Conditions for returns</li>
 <li>Defect in material or workmanship (by our employees)</li>
 <li>Something doesn’t work properly</li>
 <li>Product in wrong size due to an error made at our production facility</li>
 <li>Return request must be made within 2 days of the delivery date and items must be unused and in their original packaging.</li>
 <li>Product is not repairable</li>
 <li>Items can only be returned to a store. Items can be returned to a store for a refund. If the store carries the item you can purchase it after returning the original</li>
</ul>
 

<ul>
 <li>Conditions for rejecting returns</li>
 <li>Cut meter fabrics</li>
 <li>Products that have been used, modified or altered, washed, assembled or installed, unless they are defective.</li>
 <li>Products damaged by misuse or showing signs of wear, even if they are still under warranty</li>
 <li>Products that have already been assembled, unless our team determines that there is a manufacturing defect. We reserve the right to check for defects and will repair or replace the defective products at our discretion.</li>
</ul>
 

If you return an item that you received defective, damaged or incorrect, you’ll be refunded the full delivery cost, once your return is processed.
 

Pickup Process: Once the complaint is approved, the product pickup process will start.
 

<ol>
 <li>Within UAE: The Product(s) will be picked up by our delivery team for UAE customers</li>
</ol>
 

<ul>
 <li>There will be no pickup charges if Return claim has been raised within 2 days(48 hours)</li>
 <li>Pickup request if cancelled for any reason can be rescheduled once on request without any additional charges, however, if second pick up request is cancelled, claim ticket will be closed, unless Sedar deem otherwise at their own discretion.</li>
</ul>
 

b. Outside UAE: This will be handled on a case by case basis and in agreement with us.
 

 

Refund
 

When you buy from us we want you to be happy with your purchase. So if you need to get it refunded, we want to make it as easy as possible.{" "}
 

We will refund the delivery charge in full if the product received is faulty / damaged and you return all products of your order at the same time. If you choose to keep some of the products, we will retain the balance of the delivery charge that applies to the products you keep.
 

Once we have received your product, we will refund your money in the same way you initially paid for it. If payment was made credit or debit card, the refunded amount will be returned into the same card account. The refund process normally takes between 3-5 working days to show in your account.
 

If you purchased at an offer price, your refund will be based on that promotional price. If you are returning items that were purchased on a promotion, such as ‘Buy one get one half price’ or ‘3 for 2’, then the promotion will no longer apply and your refund value will be adjusted accordingly.
 

Where you use a coupon when paying for your order, the coupon will be considered used where you are returning only some of the goods to which the coupon applies. You will only be able to redeem the coupon or we will issue a new coupon against a future purchase if you are returning all the goods to which the coupon applies.
 

If you have any questions concerning receiving a refund please call our customer service team on 800 73327
 

Exchange
 

Your satisfaction is very important to us.
 

In case of an incident where a replacement product may be required again, please contact the customer services team who will arrange this in line with the Terms &amp; Conditions for replacement and/or faulty products.
 

My Space My Art Competition&nbsp;
 
Only purchases from Sedar done in the last 6 months permit entry to the draw.&nbsp;
Participant's Instagram profile must be a public profile for eligibility enter the draw.&nbsp;
Participants must use hashtag #MySpaceMyArt when sharing the story/post/video.&nbsp;
Participants are eligible to one draw only per competition &amp; purchase order.&nbsp;
Participants must tag Sedar using @sedarglobal when sharing the story/post/video.&nbsp;
By tagging Sedar, you give Sedar the consent to repost your story/post/video.&nbsp;
Proof of purchase is required once participant is selected as a winner.&nbsp;
Tagged images/videos are required to clearly show Sedar products.&nbsp;
Sedar has the right to refuse submissions at any time.&nbsp;
Winners are responsible for providing accurate information to claim the prize.&nbsp;
Competition is restricted to residents in KSA, UAE, Bahrain, Qatar &amp; Oman.&nbsp;
Winners must accept &amp; claim the prize within 30 days from announcement date.&nbsp;
Participants must screenshot the story/keep in archive for future reference.&nbsp;
Participants must have the post/video active on their page throughout the competition period to be eligible to win. &nbsp;
 
&nbsp; 
Practicpants account must be their real &amp; active account 
, accounts created only for the purpose this competition will not be considered &nbsp;&nbsp; 
&nbsp;
 

Privacy Policy
 

Your privacy is critically important to us.
 

It is our policy to respect your privacy regarding any and all information we may collect while operating our website. This Privacy Policy applies to sedarglobal.com (hereinafter, "us", "we", or "sedarglobal.com"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through our Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through our Website and does not apply to our collection of information from other sources.
 

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.
 

Website Visitors
 

Like most website operators, we collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as, but not limited to, the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how our visitors use our website. From time to time, we may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of our website.
 

We also collect potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on http://sedarglobal.com blog posts. We only disclose logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
 

Gathering of Personally-Identifying Information
 

Certain visitors to our website choose to interact with us in ways that require us to gather personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at http://sedarglobal.com to provide a username and email address.
 

Security
 

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
 

Advertisements
 

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by us and does not cover the use of cookies by any advertisers.
 

 

Links To External Sites
 

Our Service may contain links to external sites that are not operated by us nor do we take any responsibility for their content, privacy or security. You enter these third party websites at your own risk. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.
 

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services which you enter, whether directly or indirectly, while browsing our website.
 

You hereby confirm that we are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
 

Google AdWords
 

Sedarglobal.com uses remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven't completed a task on our site. For example, using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits. Any data collected as a result of this exercise, will be used in accordance with our privacy policy and Google's privacy policy.
 

Aggregated Statistics
 

We may collect statistics about the behavior of visitors to our website. We may display this information publicly or provide it to others. However, we do not disclose your personally-identifying information.
 

Affiliate Disclosure
 

Our website uses affiliate links and in certain circumstances earns a commission from some links. However, this does not affect your purchases or the price you pay for such purchases.
 

Cookies
 

To enrich and perfect your online experience, we use "Cookies" and similar technologies and services provided by others to display personalized content, appropriate advertisin

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